What does "Verified" mean?
Every badge on our platform means something specific. Here's exactly what we check — no vague promises.
Every supplier sits on one rung. A higher rung means more checks were completed — never a promise about any single order. Click a supplier's tier badge anywhere on the site to see the exact evidence behind it.
- T0 · Listed — No verification checks completed yet. The supplier can list products, but no verified badge shows.
- T1 · Verified — Tax ID and business documents checked by our team. Valid for 12 months, then re-verification required. Within T1, the badge names the supplier's tier: verified-tier suppliers show “T1 · Verified”, standard-tier suppliers show “T1 · Standard Verified” — same checks, different tier wording.
- T2 · Verified Exporter — Everything in T1, plus an export (IEC) check for Indian suppliers.
- T3 · Factory-reviewed — Everything in T1, plus a staff-conducted live video review of the facility, with factory photos reviewed. This is our own review, not a third-party audit.
- T4 · Third-party factory audit — Everything in T1, plus an on-site audit by a contracted third-party firm, with its report published. This is the only tier that names an auditor and a date.
When a check expires, the tier drops honestly — an expired audit no longer shows, and an expired verification shows no badge until the supplier re-verifies.
What we check
- Business tax ID (GSTIN in India) — format-validated and checked against the government portal
- Business registration certificate reviewed by our team
- Valid for 12 months, then re-verification required
What it does NOT mean: we haven't visited their factory or tested their products.
What we check
- India: GSTIN checked against the registry (live check at launch; document + admin review until then)
- Any other country: your company's registration document or past trade history, checked by our team
- Same badge either way, valid for 12 months, then re-verification required
What it does NOT mean: we never show your tax ID, phone or address, and the badge is not a guarantee of any single order.
What we check
- Everything in ✓ Verified Supplier, plus:
- Staff-conducted live video facility review — production lines, QC staff, capacity
- Factory photos reviewed
What it does NOT mean: we don't guarantee every shipment's quality — that's what inspections are for.
What we check (Service Partners)
- Each listed license number checked against the issuing authority where possible
- If the partner edits their licenses after verification, this badge is automatically removed until we re-verify
What this means
The partner listed these licenses themselves. We haven't verified them yet. Treat them as claims, not facts — ask for copies before you commit.
What this means
This review comes from a buyer who completed a real paid order or service agreement with this supplier. We don't publish reviews from anyone else.
Verification is renewed periodically. Suppliers that fail a re-check lose their badge until they pass again.
Trust is earned, not claimed
If a supplier's badge doesn't match what you see, tell us — we investigate every report.
Learn to verify suppliers yourself →