Versandrichtlinie
How shipping works on this marketplace — consolidated from the logistics guide, checkout and order pages. This page states existing rules only; it adds no new policy.
Freight options
As described in the logistics guide, freight can move by sea, air or express, with a freight calculator for estimates. The supplier states lead time and Incoterms in the quotation; confirm both in writing before accepting a quote, as the seller guide advises.
Duties and customs
Import duties are estimated, not covered, by the platform's duty tool — the buyer is responsible for duties at destination unless the agreed Incoterms say otherwise. Check the estimate on the product page before ordering.
Inspection before shipping
Where a pre-shipment inspection is booked, the supplier submits a proof pack and the buyer approves it before shipping is unlocked. Third-party factory audits and pre-shipment inspections can also be booked independently.
Tracking and delivery confirmation
When the supplier adds tracking, the buyer is notified. On arrival, inspect the goods and confirm delivery on the order page — that confirmation releases the escrow payment to the supplier. If goods are missing, mismatched or late, open a dispute instead of confirming; see the refund policy.
Partial shipments
Orders may ship in batches where a partial-shipment plan has been approved. Each batch is confirmed separately on the order page.
Delivery estimates shown on product pages are estimates, not guarantees. Questions about a specific shipment: use the contact form or message the supplier from your order.