1. Information we collect
We collect account details you provide (name, email, company, location), transaction records (inquiries, quotations, orders), and basic usage data to operate the marketplace.
2. How we use it
To operate your account, match buyers with suppliers, process protected payments, prevent fraud, and improve the platform — including AI features that assist sourcing.
3. Sharing
We share business information you choose to make public (company profile, listings) with counterparties. We do not sell your personal data.
4. Security
We apply industry-standard safeguards to protect your data. No system is perfectly secure, and you are responsible for keeping your password confidential.
5. Your choices
You may update or delete your account information at any time. Contact support for data requests.
6. Third-party services
To operate the marketplace we share limited data with service providers: our email provider delivers transactional emails, and optional AI features (sourcing assistant, dispute summaries) send the relevant text to our AI provider. Chat translation: when a reader taps Translate (or opts into auto-translate for a thread), that message's text is sent to the site's AI provider over its API and the provider returns a translation; the provider therefore sees the content of translated messages, which is why translation is on-tap by default and why the original is never replaced. We never sell your personal data.
7. التحليلات
نستخدم Plausible Analytics لفهم كيفية استخدام الزوار للسوق — على سبيل المثال، الصفحات التي يتم عرضها ومن أين يأتي الزوار. تقوم Plausible بجمع بيانات الاستخدام المجمعة والمجهولة فقط (مشاهدات الصفحة والإحالة والمتصفح ونوع الجهاز). لا يقوم بتعيين ملفات تعريف الارتباط، ولا يخزن عناوين IP، ولا يجمع أي بيانات شخصية. يمكنك معرفة المزيد على plausible.io.